What Our Raving Fans Have To Say!
The Importance of Customer Reviews to Alure
I’m sure you realize how important opinions and reviews from like-minded people can be when making important buying decisions, especially regarding something as intimate as your home. That’s why I was wondering if you would take a few moments and share your Alure experience with friends, family, and others to help them make a well-informed decision when it comes to remodeling their home. Your feedback is not only important to us, but can be just as valuable to others in the community as well. We appreciate your honest feedback, as it will continue to ensure we are focused on always improving as we strive to create Raving Fans.
Thank You, Alure Home Improvements
02/28/22
Robert & MaryAnne – Mineola, NY
My wife and I just completed a major remodel of our kitchen and are thrilled with the result. We chose Alure for this project because we had used them for other projects in the past (new roof, siding & gutters) and were very pleased with the outcomes. We knew that we could count on Alure to provide exceptional quality materials and professional craftsmanship.
We first met with James Cooney (Designer) and he worked with us through every aspect of the job. After several meetings we were given a picture of what our kitchen would look like upon completion. We were then introduced to Matt Donofrio (the Project Manager assigned to our job).
Matt explained the steps that would be necessary to do the job and the time frames required for each step. We were very impressed with Matt’s knowledge of all the skills necessary for our job (plumbing, electrical, sheetrock, carpentry and more). Matt insured that all work was done to code and that all inspections went smoothly. When questions arose, Matt was always available to reply, reassure and explain.
The crews used by Alure were always courteous, clean and careful with our property. Now that the job has been completed, we find that our lofty expectations were exceeded. We have recommended Alure to my sister for her home improvement projects and should any future home improvement plans arise, Alure will most certainly be the contractor that we will trust.
Purchased a set of kitchen cabinets from Alure in 2003. Quality is great and cabinets still look awesome.
I had an issue with a hinge that broke. I contacted Jen Stubbman at Alure Customer service. She totally went out of her way to get me the hinge I needed to replace the broken hinge.
Unbelievably great customer service!!!
Allure was absolutley amazing to work with. They were always prompt and kept me advised of the schedule and what to expect. Greg Griffin is an amazing designer who can turn even your small bathroom into the bathroom of your dreams.
A couple of years ago we had Alure do a bathroom remodel. The work was spectacular, done on time and they were very neat and clean. Less than a year later we noticed that the grout between our beautiful white tiles was turning an orange-brown in spots. We called them and they sent someone over to check. Although the repairman said it was not an application issue, but a bad batch of grout he agreed to schedule a day to fix the issue. Soon thereafter a repairman came and spent the better part of a day removing and regrouting the tiles - not an easy job. It has been about a year and the grout is still a beautiful white between the beautiful wall tiles that were installed. Alure not only does timely quality work, but stands behind their work. They did not once try to say that it was something we did or try to get out of fixing the problem. Great Company and Outstanding Customer service.
I can not thank Allure enough for the superior job they did. Professional, knowledgeable, always available if you had any questions, deadlines met. Starting with Omar, he was fantastic with any questions we had, created 3D models of what our siding would look like. He was extremely knowledgeable and informative. The variety of choices for color, style and design.
Our project manager, Jason, was perfection. Materials arrived on schedule and the job complete ahead of schedule. Jason did a preliminary walk through around our house detailing every aspect down to the smallest detail. We were always a call/text away for anything that might have popped up. Jason’s crew were respectful to the property and cleaned up everyday.
If you want your project done right without any headaches I highly recommend Allure, especially with Omar and Jason.
We cannot say enough good things about Allure, we plan to call them in the future about our kitchen.